Refund policy
30-day no-questions returns
If your Nudge bottle doesn't do it for you — for any reason — return it within 30 days of delivery for a full refund.
You don't need to send the bottle back. Seriously. The cost of return shipping from your house to our warehouse is higher than what we'd recover on a used bottle. Keep it, gift it, recycle it — your call. Just send us a photo of the bottle alongside your order number and we'll refund within 3 business days.
Defective or damaged on arrival
Email hello@nudgebottle.com within 7 days of delivery with a photo of the damage and your order number. We'll send a replacement at no cost. No need to return the broken one.
Wrong item received
Same as above: photo + order number, we'll fix it.
How to request a refund
1. Email hello@nudgebottle.com with your order number
2. Include a photo of the bottle (so we can verify and improve)
3. Tell us one sentence about why it didn't work for you (optional but appreciated — feedback shapes the next product)
Refunds process to your original payment method within 3-5 business days of approval.
Sale items, gift cards, and bundle discounts: same return policy applies. Bundles refund the bundle price you paid — photo of both bottles + order number, same as a single bottle.
If you used a discount code, the refund is the amount you actually paid, not the pre-discount price.
Questions: hello@nudgebottle.com